Important letters for Parents and Students
FAQ’s – General
What contact details do you need from me?
Emergency contact details must have a minimum of 2 adult contacts with names, relationship to the student and up to date contact details. This is an important requirement. If your child has an accident or feels ill we must be able to contact you immediately. Repeated failed attempts to contact home may lead to further action taken by our academy safeguarding team.
How will you contact me and keep me updated with school information?
Our main method of communication is the Astrea App which can be downloaded for free. Our website is also regularly updated with important information. This includes emergency alerts.
What should my child do if they don’t feel very well during the school day?
Where a child is feeling unwell during the school day they should in the first instance report this to the class teacher. Where symptoms persist to a break or lunch time students should report to the main reception where they will be directed to a First Aider.
What should I do if my child is ill before school?
If your child is ill and won’t be coming into school, please inform us by making a telephone call before 8.30am.
What if my child doesn’t have the correct uniform?
All our students have a uniform inspection on arrival into school as they enter the gates. Where a student arrives at school with incorrect or incomplete uniform they will be placed in the Sanction Room for the day. In exceptional or unforeseen circumstances, parents / carers are asked to phone or write a letter to the student’s Progress Leader explaining the situation. The Progress Leader will then use their discretion to decide if the student is placed in the Sanction Room or is allowed to borrow uniform for that particular day. We have a range of academy uniform for students to borrow in exceptional circumstances.
Will I be told if my child has a detention?
Parents / carers will be informed by way of the Astrea App.
What if my child loses something?
In the first instance students are asked to retrace their steps and actively look for any lost items. Lost property is handed into our administrative team in the main reception office. Students should check here at break or lunch to see if the item has been handed in. We advise that no valuables are brought into school to reduce the risk of losing them and ensure that all property is clearly labelled with the student’s name and year group.
What rewards will my child receive?
Students’ achievements and successes are routinely celebrated by class teachers, Period 1 teachers, Progress Leaders and the Senior Leadership Team. Please refer to the school calendar for information on our Celebration Evenings which take place at different points in the year.
I wish to discuss something about my child, how do I get in contact?
In the first instance you should contact your child’s Period 1 teacher. If they are unable to fully answer your query they will liaise with the relevant colleague in school. In all cases we aim to respond to all queries within 48 hours. Please bear in mind staff will be teaching all day and then have after school training or clubs to attend.
I am concerned my child has a learning need, who do I need to speak to?
If your child already has an EHCP school will have been made aware. If it is a concern throughout the year the child’s teacher or Period 1 teacher is the best person to contact.
I am concerned about my child’s welfare and I would like to inform the school or ask for support from the school?
In the first instance you should contact your child’s Period 1 teacher. If they are unable to fully answer your query they will liaise with the relevant colleague in school.
I feel that my child is being bullied, what do I do?
In the first instance you should contact your child’s form tutor. If they are unable to fully answer your query they will liaise with the relevant colleague in school.
What if I can’t remember who my child’s Period 1 teacher is?
Your child will meet their Period 1 teacher on the first day in September and you will have a chance to them in person during our Year 7 Target Setting and Settling in Evening on Thursday 26th September 2019.
I am concerned about my child’s use of social media, what do I do?
In the first instance you should contact your child’s Period 1 teacher. If they are unable to fully answer your query they will liaise with the relevant colleague in school. We also encourage you to read the advice on the use of social media on the Astrea App. We advise all parents that most social media apps have a rating of 13+ and therefore students in Year 7 and those not yet 13 in Year 8 should not have profiles on social media.
How do I find out information about extracurricular opportunities?
A full list of extracurricular opportunities will be displayed on the school’s website in September. Student will also receive notification of lunch time and after school clubs in assemblies and through their Period 1 teachers.
FAQ’s – Year 7 students and new starters
Will my child be able to purchase food on the first day in September?
From September 2019 parents will be expected to use ParentPay. However, in order to ensure all students can access hot food during the first week back in September, cash will be accepted on Wednesday 4th, Thursday 5th and Friday 6th September only. A main meal and drink costs £2.20.
What to bring on the first day?
Students will be expected to arrive to school in full uniform on September 4th 2019.
They will also be expected to carry with them their PE Kit and a pencil case including writing materials and a ruler.
What entrance shall my child come in?
All students enter and depart the school from our student entrance on Weston Road. If your son / daughter completes an after school detention, they will leave school via the main entrance.
Will my child get a locker?
Currently we do not have locker facilities for students in school. Students should carry a bag or rucksack big enough to carry A4 folders, PE kit, pencil case and planner.
How will my child understand their timetable?
On the first day in September, Period 1 teachers will be given dedicated time to ensure all students fully understand their timetable and are confident in navigating their way around school. Throughout the first week prefects will also be assisting Year 7 students to arrive at their lessons on time.